Privacy Notice

At FilterDirect we recognize our obligation to keep information about you confidential and secure, and are committed to protecting your privacy. We want you to understand what information we collect and how we use it. We truly value your business and the opportunity to service all of your water needs.

The online store at www.filterdirect.com is designed to give you control over the privacy of your credit card information, name, address, e-mail and any other information you provide to us. We offer the industry standard security measures available through your browser called SSL (secure socket layer) encryption. We also promise that your name and any information you provide to FilterDirect will not be sold, exchanged, or released to any other organization or person(s) without your permission. If at any time you would like to make a purchase, but would rather give your credit card information to a representative over the telephone, you may do so by emailing us first with your call back number.

The information you provided will be stored in a secured database; credit card information is encrypted and only processed once during the transaction. We do not store credit card numbers. FilterDirect has no desire or intent to invade your privacy while using the www.filterdirect.com site and we will only use your personal information if deemed necessary.

For more information about FilterDirect's privacy policy or to inaccurate or questionable charges, contact us at info@filterdirect.com and put "privacy" as a title. We will not answer privacy / legal questions via the phone.